Do I need Personal Protective Equipment (PPE)?

1. For Online learning you MUST HAVE PPE, REGARDLESS IF YOU WORK IN THE CONSTRUCTION INDUSTRY OR NOT!
2. For face to face training, you do no need it – as the training centre will have them for class use.  We have our training centre in Marrickville. You can book here for face to face training.

How does the virtual classroom work?

1. You must have access to a computer/phone/ipad with a working webcam and microphone.
2. Students will log into zoom for the ID checks in the morning of the course. Breakout rooms will be opened to ensure privacy of the IDs and an RTO delegate will check your ID in correspodence with your EOI form.
3. Trainer will be teaching the content on zoom, you will have a split screen set up, so you have access to your learning content as well at the same time (see requirements tab on how to set up). You must have your camera on at all times of learning and assessment activities.

When do I get my white card?

1. You will be issued a interim certificate (Statement of Training) between 1-3 days. This interim certificate is valid for 60 days of work.
2. Let staff know on the day if you need it urgently, and it will be processed the same evening or by the next morning.
3. The physical white card is sent by Safe Work NSW within 3-4 weeks of course completion.

How long is the White Card valid for?

1. The White Card (also known as General Induction Card) is valid indefinetely. However, if you have not been working in the construction industry for  more than 2 years, you must redo the course.

Can I do this course to complete my application for an Owner Builder permit?

1. Yes. This course is the correct course that is one of components that you need to apply for your owner builder permit, however you need to complete the owner builder course elsewhere as we do not have an owner builder course.

Why do I need 100 points of ID?

1. It is a requirement by SafeWork NSW, you must be able to present 100 points of ID, unless you are are less than 18 years old and a school student, Aboriginal or Torres Strait Islander, or recently arrived from overseas for the first time(not an Australian National) with relevant documentation. See requirements tab for more information on ID.

What payment methods do you have?

1. You can pay via credit card, PayPal, over the phone or cash on the day of the course (except. virtual classes must be paid in advance).
2. PayPal – we are now offering 4 small easy payments via PayPal. If you have a PayPal account, it’s quick and easy. Just select “pay in 4 payments” via PayPal checkout.
3. Invoices can be sent out, however must be paid in advance to secure spots for courses at least 48 hours prior to the course to confirm seats.

Please contact us via email at accounts@alliessecurity.edu.au or on (02) 9557 7466 for any queries. 

Upon completion of booking, trainees are confirming and acknowledging the following:

Under the National Vocational Education and Training Regulator (Data Provision Requirements) Instrument 2020, Allies Security Services, is required to collect personal information (information or an opinion about you), collected from you, your parent or guardian, or employer such as your  name, Unique Student Identifier, date of birth, contact details, training outcomes and performance, sensitive personal information (including my ethnicity or health information) and other enrolment and training activity-related information (together Personal Information) and disclose that Personal Information to the National Centre for Vocational Education Research Ltd (NCVER).

Your Personal Information (including the personal information contained on your enrolment form and your training activity data) may be used or disclosed by Allies Security Services, for statistical, regulatory and research purposes. Allies Security Services, may disclose your personal information for these purposes to third parties, including:

• School – if you are a secondary student undertaking VET, including a school-based apprenticeship or traineeship;
• Employer – if you are enrolled in training paid by your employer

• Commonwealth and State or Territory government departments and authorised agencies;
• NCVER;
• Organisations (including government departments) conducting student surveys; and
• Researchers.

Personal Information disclosed to NCVER may be used or disclosed for the following purposes:

• issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;
• facilitating statistics and research relating to education, including surveys;
• understanding how the VET market operates, for policy, workforce planning and consumer information; and
• administering VET, including program administration, regulation, monitoring and evaluation.

You may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. You may opt out of the survey at the time of being contacted.
NCVER will collect, hold, use and disclose your Personal Information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website www.ncver.edu.au).
The Department may disclose your Personal Information to other Australian government agencies, including those located in States and Territories outside my residential state.
The above government agencies may use your Personal Information for any purpose relating to the exercise of their government functions, including but not limited to the evaluation and assessment of your training, the determination of your eligibility to receive subsidised training or for any Fee Exemptions or Concessions. Your Personal Information may also be disclosed to other third parties if required by law.
You also acknowledge and agree that the Department may contact you by telephone, email or post, during or after you have ceased subsidised training with Allies Security Services, for the purposes of evaluating and assessing my subsidised training.

Allies Security Services with uphold and maintain privacy with secured access to document to which only authorised personnel.

1. If you fail to bring appropriate identification on the day you will not be eligible for a refund – you will have to reschedule your course, paying full course fee again.
2. If you are late to the meeting more than 15 minutes, you will not be eligible for a refund, full course fee for re-enrolments. 
3. If you fail to bring appropriate PPE on the day, you will not be eligible for a refund – you will have to reschedule your course, paying full course fee again.
4. If you do not advise of us any problems you have with technology before the course date, you will not be eligible for a refund. Full course fee applies for further bookings
5. If you are found not yet competent for a course, there is no refund. Re-assessment fee applies.
6. Re-scheduling/cancellations must be made at least 48 hours in advance, regardless of when the booking was made
7. $29 non-refundable booking fee for any cancellations prior to 48 hours.
8. You MUST KNOW ENGLISH (read, write and speak), if you are not sure, please do not proceed with the booking. If you proceed to book and you do not have sufficient English skills, there will be no refund if cancellation is not made 48 hours before the course.

48 hour written notice is required for cancellations. Contact us here.